A company brain
Ask questions across your documents, templates, policies and past work. Answers point to the file they came from, so you can check them.
A private AI system, installed on a server in your firm or practice. It answers from your own files, drafts emails in your voice, and strips client details before anything leaves. Nothing goes to an outside AI company.
What did we recommend to the Hendersons about the trust amendment last spring?
In your April 14 letter you recommended naming a successor trustee and moving the brokerage account into the trust before the refinance. Sarah sent the signed forms on May 2.
Hi Tom and Linda, a quick check-in on the trust amendment we discussed in April…
We have spoken with attorneys, financial advisors and clinic managers. We heard the same three things almost every time.
Staff paste emails and drafts into ChatGPT or Claude, often on personal accounts, outside any firm policy. Nobody knows what has been shared.
Names, account numbers and dates of birth get stripped out one at a time before pasting, then re-added afterwards. It is slow, and one miss is a breach.
Case files, client portfolios and patient records never go near AI at all. So the work that would benefit most gets no help.
It connects to the document folders and email you already use, so it starts out knowing your clients, your matters and the way you write. No new software for your team to learn.
Ask questions across your documents, templates, policies and past work. Answers point to the file they came from, so you can check them.
Names, account numbers, Social Security numbers and dates of birth are found and masked before a document leaves the building. Want to use ChatGPT for something? Strip it first, safely.
It learns from your sent emails and writes replies the way you do. You read it, edit it, and send it yourself.
Find the matter, memo or client file you half-remember. Search by what it was about, not the exact file name.
Every answer shows its source.
Like any AI, it can be wrong. So each answer links to the file it came from, and checking takes one click.
It drafts. People decide.
Nothing is sent, filed or shared on its own. A person on your team reviews every draft.
It helps your team. It doesn't replace them.
It takes the copy-paste and redaction work off their desks so they can spend the time on clients.
Attorney-client confidentiality
Case files, client correspondence and work product are processed in your office, with no outside AI provider in the loop. It is designed to support your duty of confidentiality, not to stand in for your judgment about it.
Questions, documents and drafts are handled on the server in your office. Nothing is sent to an outside AI provider.
Every question, search and document opened is recorded by user and time, so you can show who saw what.
Decide how long conversations and drafts are kept, firm-wide or by matter, and purge them on schedule.
Limit who can search which matters and clients, so you can keep ethical walls in place inside the AI as well.
SmartBLDR On-Site is designed to support your compliance program. It is not certified or endorsed by any regulator, and it does not replace your compliance officer, privacy officer or counsel. We'll work through your policies with them during setup.
We are a small Utah team. We install, train and support every system in person. And because you own it, it keeps running even if you never call us again.
A quiet machine about the size of a desktop PC. It sits on your network, behind your firewall, and belongs to your firm.
The folders, document systems and mailboxes you choose, with the same permissions your staff already have.
Hands-on sessions in your office, with examples from your own work, so people use it from day one.
One-time setup. No per-seat AI subscriptions.
Most offices invest $5,000–$10,000, one time, depending on size. After setup the system is yours. A yearly maintenance and upgrade plan is optional.
Where your data is processed
Knows your files
Writes like you
Client identifiers
When the internet is down
How you pay
Something else on your mind? Ask us on a call. We'll give you straight answers, including when this isn't the right fit.
Tell us a little about your office and we'll reply within one business day with what it would look like for you. Or skip the form and pick a time that suits you.
What to expect